Delivery & Returns

Delivery

We aim to despatch your items within 3 to 5 working days of receiving your order.

Delivery & Returns

We hope you are happy with your purchase. However, if you are unhappy with your item or this has arrived damaged please see the details below;

Damaged items

For an item you have received that has been damaged, please ensure you have notified us via hello@cotswoldpotco.com email within 24 hours of receipt of the item with the following information:

• Name
• Photo of the damaged item
• Whether you would like a refund or exchange

Returns

If you are not completely happy with your purchase, please email

hello@cotswoldpotco.com with the below information:

• Name
• Reason for the return

We will then send you further details on how to return this. Please note all returns need to be notified within 7 days of the delivery date and must be returned in the same unused condition and in the original packaging. Unfortunately delivery fees are non refundable and you will be required to pay for the return postage.